My design philosophy lies in making complex systems feel understandable, trustworthy, and human. I believe in the power of small decisions – language, motion, depth – toshape the experience of a product.
My research focuses on bringing human values into the loop of HCI and decision-making. I explore how interfaces can surface values, support judgment, and balanceautomation with meaningful human oversight.
Roleplay Simulator
A Duolingo for contact centre agents. Interactive simulations that automates and gamifies agent training.
Live Assist
Designing AI that supports human judgment under pressure, helping agents make confident decisions in real time.
Guided Cursor
Smart search with a guided cursor that helps users jump, learn, or dive-deep into their queries.
Human Values in the Loop
Exploring how machine learning can elicit human values and incorporate them into algorithmic carpool matching.
Transit Information Design
AODA-compliant transit maps and signage. Improving accessibility for 2.97 million annual rides.
3D Indoor Mapping ↗
Interactive 3D maps for malls, airports, offices. Improving indoor navigation, safety, and accessibility in complex spaces.
Educrate Platform Onboarding ↗
Educational platform connecting educators and students with personalized learning resources.